Information we collect
We collect the details you give us when you create an account, place an order or contact support: your name, email, phone number, delivery address and order history. Payment card details are processed by our payment partner and are never stored on our servers.
How we use it
Your information is used to process and deliver orders, provide customer support, prevent fraud, and, if you opt in, send you offers. We never sell your personal data.
Sharing
We share only what is needed with delivery partners, payment processors and warranty service centres to fulfil your order.
Your rights
You can view, update or delete your account information at any time from My account, or by emailing us.
Data retention
Order records are kept for the period required by UAE law. Marketing preferences can be changed at any time.
